Insights Into Empathy

Learn how to develop empathy by understanding other people's points of view and perspectives.  You will learn how to better understand others and "step into their shoes," which will be useful in everyday situations and relationships with others. You will be able to communicate better with others and understand their needs more.

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Insights Into Empathy


Robin Hills

Robin Hills

Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.

My courses will help you achieve your potential in the workplace - and beyond.

Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.

I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.

How can you understand what someone else is feeling?

How can you understand what someone else is feeling?

Empathy is the art of seeing the world as someone else sees it. When you have empathy, you can understand what a person is feeling in a given moment, and understand why their actions make sense to them.

Course explores the way that you can communicate more effectively with others through active listening, and interpreting various verbal and non-verbal signals.

The course is for:

  • Anyone interested in understanding themselves better and how they work with their empathy.
  • Anyone with an interest in developing their interpersonal and social skills focusing on how to understand the thinking and feelings of others.



How To Get On With Anyone:

Insights Into Empathy 4 Modules
Insights Into Empathy 19 Lessons
Insights Into Empathy 1 h Long

What I will learn?

  • You will understand and develop your empathy.
  • You will build confidence in developing your interpersonal skills.
  • You will discover techniques to strengthen and improve your empathy.
  • You will recognize ways to use listening to develop your skills and build relationships with others.
  • You will be able to recognize the emotional responses of others that guide their behavior.
  • You will learn how your brain works with empathy and intelligence in empathy.
What I will learn?

List of modules



Lesson 1: Introduction To Insights Into Empathy
Lesson 2: Insights Into Empathy - Learning Outcomes



Lesson 1: The Definition of Empathy
Lesson 2: Empathy vs Sympathy - The Intelligence in Empathy
Lesson 3: The Basic Anatomy of the Brain
Lesson 4: The Way the Brain Works
Lesson 5: The Way the Brain Works with Thinking
Lesson 6: The Way the Brain Works with Empathy
Lesson 7: The Neuroscience of Empathy



Lesson 1: Ways to Demonstrate Empathy
Lesson 2: The Messages in Non-Verbal Signals
Lesson 3: Interpreting Some Non-Verbal Signals
Lesson 4: The Three Types of Empathy
Lesson 5: Some Difficulties Interpreting Expression of Emotion
Lesson 6: Empathetic Active Listening
Lesson 7: Understanding and Developing Empathy
Lesson 8: Some Ways to Develop Empathy
Lesson 9: Review of the Insights into Empathy Course
Quiz: What Does Empathy Mean To You?



Lesson 1: Conclusion To The Course

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