This course is designed for those interested to learn the basics of personality development to gain the confidence and ability to communicate with any social interaction style and assess strategies for typical situations that require you to influence and communicate.
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Hi. My name is Robin Hills. I am an emotional intelligence coach, trainer and facilitator with over 35 years business and commercial experience.
My courses will help you achieve your potential in the workplace - and beyond.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Do you want to learn how to improve your interactions with others and change your life for the better? Then this course is for you!
You'll gain the knowledge and skills you need to become more confident and effective in any social interaction. You'll learn proven techniques for building rapport, understanding others, and managing difficult conversations. Plus, you'll get to practice what you learn through quizzes.
Whether you're looking to make new friends, advance your career, or simply improve your relationships, this course will give you the tools you need to succeed. Don't let fear and uncertainty hold you back any longer. Join this course and take the first step towards a more confident, fulfilling life.
6 Modules
35 Lessons
+ 1 h Long
By the end of the course, you'll be a pro at building relationships and communicating with others, which will help you succeed in your personal and professional life.
List of modules
Lesson 1: Communication And How Communication Breakdowns Occur
Lesson 2: Body Language And Non-Verbal Communication
Lesson 3: Incongruence – The Mismatch Between Words And Body Language
Lesson 4: Metaphors And Association In The Way That We Communicate
Lesson 5: Why Is Rapport Important?
Lesson 6: The Key Component Of Communication – Listening
Lesson 7: Communication Can Cause Conflict
Lesson 8: The Role Of Empathy In Conflict
Lesson 1: The Four Social Interaction Styles
Lesson 2: Practical Activity: Assessing Your Social Interaction Style
Lesson 3: The Driver Social Interaction Style
Lesson 4: The Expressive Social Interaction Style
Lesson 5: The Amiable Social Interaction Style
Lesson 6: The Analytical Social Interaction Style
Lesson 7: How And Why Tension Between The Styles Develops
Quiz: Test Your Knowledge Of The Social Interaction Styles
Lesson 1: The Reactions To Pressure Of The Social Interaction Styles
Lesson 2: The Conflict Response Of The Driver Social Interaction Style
Lesson 3: The Conflict Response Of The Expressive Social Interaction Style
Lesson 4: The Conflict Response Of The Amiable Social Interaction Style
Lesson 5: The Conflict Response Of The Analytical Social Interaction Style
Lesson 6: What Happens With Increasing Pressure
Quiz: Test Your Knowledge Of The Social Interaction Styles Conflict Responses
Lesson 1: The Stress Responses Of The Social Interaction Styles
Lesson 2: The Stress Response Of The Driver Social Interaction Style
Lesson 3: The Stress Response Of The Expressive Social Interaction Style
Lesson 4: The Stress Response Of The Amiable Social Interaction Style
Lesson 5: The Stress Response Of The Analytical Social Interaction Style
Quiz: Test Your Knowledge Of The Social Interaction Styles Stress Responses
Lesson 1: Practical Activity: Assessing The Social Interaction Style Of Others
Lesson 2: The Ideal Behaviours For Ideal Interactions With Each Social Interactiontion Style
Lesson 3: Developing Your Emotional And Social Skills
Lesson 4: How The Social Interaction Styles Use Their Emotional Intelligence
Lesson 5: Using Your Knowledge And Understanding Of Social Interaction Styles
Lesson 6: Being Flexible With The Social Interaction Styles
Lesson 7: Practical Activity – Social Interaction Styles: Taking Action
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